Zoho CRM Rollout for Dubai Retail Group
Retail 14 Feb 2026
Zoho CRM Rollout for Dubai Retail Group
Unified 4 retail brands, 12 outlets and 80 sales reps into a single Zoho CRM with automated lead routing and Zoho Analytics dashboards.
Dubai Retail Group
Client
+41%
Lead conversion
-48%
Sales cycle time
12
Outlets unified
80
Reps onboarded
Dubai Retail Group operated four retail brands with disconnected spreadsheets and legacy POS systems. Elitbuzz designed and implemented a Zoho CRM backbone integrated with their POS and Zoho Analytics dashboards. Within three months of go-live, lead conversion improved 41% and sales cycle time dropped from 27 to 14 days.
Outcomes delivered
- +41% — Lead conversion
- -48% — Sales cycle time
- 12 — Outlets unified
- 80 — Reps onboarded
Want results like these?
Talk to a consultant. Free 30-minute scoping call, fixed-price proposal, named project manager — delivered across UAE, KSA & Bangladesh.