WhatsApp Chatbot for UAE Healthcare Clinics
Healthcare 22 Mar 2026
WhatsApp Chatbot for UAE Healthcare Clinics
Built a HIPAA-aware WhatsApp chatbot for appointment booking, prescription refills and triage across 6 clinics in the UAE.
MediCare Clinics UAE
Client
70%
Auto-handled
-35%
No-shows
6
Clinics live
24/7
Coverage
MediCare was losing 30% of inbound calls during peak hours. Elitbuzz built a WhatsApp Business chatbot that handles appointment booking, prescription refill requests, insurance pre-approval status, and after-hours triage. The bot escalates to nurses via a unified inbox. 70% of appointment requests are now handled automatically and patient no-shows dropped 35% due to automated reminders.
Outcomes delivered
- 70% — Auto-handled
- -35% — No-shows
- 6 — Clinics live
- 24/7 — Coverage
Want results like these?
Talk to a consultant. Free 30-minute scoping call, fixed-price proposal, named project manager — delivered across UAE, KSA & Bangladesh.